CASABLANCA hotelsoftware GmbH - Feratel Deskline - Performance Problems (timeouts) on interface by sending data to Feratel Deskline Servers – Incident details

All systems operational

Feratel Deskline - Performance Problems (timeouts) on interface by sending data to Feratel Deskline Servers

Resolved
Operational
Started 4 months agoLasted about 12 hours

Affected

OTA Channel Connections

Partial outage from 5:45 PM to 5:45 AM

Feratel Deskline

Partial outage from 5:45 PM to 5:45 AM

Updates
  • Resolved
    Resolved

    Feratel Deskline Services have recovered and are transmitting the data from the cache to the channel

  • Monitoring
    Monitoring

    Timeout problems will be observed - whether the performance of the Feratel Deskline servers is recovering

  • Investigating
    Investigating
    We are currently investigating this incident.