E-Mails cannot be sent

Resolved

Major outage

Started 5 months agoLasted about 6 hours

Updates

Resolved
March 17, 2025 at 15:11
Resolved
March 17, 2025 at 15:11
Our system shows no errors, and our partner confirms that the system is now operating at 100%.
Update
March 17, 2025 at 13:35
Update
March 17, 2025 at 13:35
Our system indicates that some emails are being sent successfully. However, intermittent errors are still occurring. We are still awaiting a response from our partner.
Update
March 17, 2025 at 12:22
Update
March 17, 2025 at 12:22
Our system indicates that some emails are being sent successfully. We are still awaiting a response from our partner.
Monitoring
March 17, 2025 at 09:55
Monitoring
March 17, 2025 at 09:55
We identified an major outage at our partner-system. Waiting for partner response.
Investigating
March 17, 2025 at 09:37
Investigating
March 17, 2025 at 09:37
Users are reporting errors when attempting to send emails. We are currently investigating this incident.

CASABLANCA hotelsoftware GmbH - E-Mails cannot be sent – Incident details