Booking Import Failure

Resolved

Partial outage

Started 5 months agoLasted about 22 hours

Affected

OTA Channel Connections

Feratel Deskline

Updates

Resolved
March 12, 2025 at 08:05
Resolved
March 12, 2025 at 08:05
This incident has been resolved.
Monitoring
March 11, 2025 at 14:43
Monitoring
March 11, 2025 at 14:43
We implemented a fix and are currently monitoring the result.
Identified
March 11, 2025 at 11:25
Identified
March 11, 2025 at 11:25
The issue has been identified, and a backup system is being activated.
Investigating
March 11, 2025 at 10:00
Investigating
March 11, 2025 at 10:00
Currently, bookings from Feratel Deskline are not beeing imported to our system. We are currently investigating this incident.

CASABLANCA hotelsoftware GmbH - Booking Import Failure – Incident details